Booking terms

These terms apply to stays booked directly on aureonresidence.com with Aureon Residence (ABN 19 920 296 476) ("we", "us"). By booking you agree to them, together with the house rules and the cancellation policy shown before you pay.

Your booking

• A booking is confirmed when you receive a confirmation code by email and on screen.
• The price shown at checkout is the total for your stay in Australian dollars, including cleaning. No service fee is added.
• We're not registered for GST, so no GST is included in or added to your price.
• We authorise your card when you pay and capture the payment once your dates are confirmed. If they can't be confirmed, the authorisation is released and you are not charged.
• The person booking must be at least [18] years old and stay at the residence.

During your stay

• Check-in and check-out times are shown on each residence page and in your confirmation.
• The number of guests may not exceed the maximum shown for the residence. Children are welcome. No parties or events. [Confirm house rules.]
• Building facilities (pool, spa, gym and sauna) are run by the building and may require an induction or have their own rules and hours.
• [Security deposit / damage terms, if any.]

Cancellations and changes

See the cancellation policy. To change or cancel, email contact@aureonresidence.com with your confirmation code.

Liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

[Further liability terms and governing law (Victoria) to be provided by your legal adviser.]

Contact

contact@aureonresidence.com · [postal address for notices]